Jackie Stewart - Free PC Help and more - Glasgow

Download most recent Windows Live Messenger and unclick any additional options you do not want to use that may slow down your system.

Download old/previous versions of MSN Messenger if you are having trouble with Windows Live Messenger

If you are having trouble with Windows Live Messenger then click here to go to a list of all the previous versions to download then once you sign in ignore the update for any newer versions.

Create a new live mail e-mail address or register your own email address to use on messenger

You can create a new email address to use on windows live messenger or if you prefer you can use any email address you already have. Register here and select either "sign up for a free MSN hotmail account" or select "use and e-mail address you already have"

Click this link CLOSE ACCOUNT and sign into the account you want to delete then confirm you want to delete the account. When you are satisfied that you understand the terms associated with an account closure, click Close Account. This is not permanent and can be undone by signing into your account and reactivating it before 120 days of closure. You will however lose all your emails stored in the account and any mail sent to the account while closed will bounce back to sender. If you reactivate the account your mail will also be reactivated and can be used again

Before you delete an account if you want to transfer all your contacts then sign into your old messenger account and save the contacts by going to the contacts tab, scroll down to save contacts and save the file to your desktop. Sign out of your messenger and sign in with your new ID and go to the contacts tab, scroll down to import and browse for the file you saved to the desktop. Your old contacts will now be in the new list.

Try signing into MSN Account Services to check your password is correct and that it is not just the messenger service that is being blocked. If you can sign into account services then your problem could be your firewall or router block just the Live Messenger. If you cannot sign into MSN Account Services then you need the reset password option. If you cannot remember your secret question or answer and have not setup an alternative email address then use the windows live validation form to recover your email account.

To uninstall messenger you should be able to go to add/remove programs and remove it from there, however sometimes messenger is not in the list and has to be removed manually. To remove messenger or to re-install if you are having problems then download the most recent Windows Live Messenger download and unclick the messenger entry in the list and this will remove messenger using the install utility.

Troubleshoot problems with Windows Live Messenger/MSN/Hotmail